Frequently Asked Questions
Everything you need to know about our precision instruments and smart home solutions.
How do I sync my atomic clock or weather station?
Most devices sync automatically overnight via the WWVB radio signal. Ensure your device is placed near a window facing Colorado and away from electronic interference for the best reception.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping via ground carriers usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy for electronic items?
We offer a 30-day money-back guarantee on all products purchased directly from our store. Items must be returned in their original packaging with all included sensors and accessories.
Do your products come with a manufacturer warranty?
Yes, most La Crosse Technology products include a 1-year limited warranty covering defects in materials and workmanship under normal use.
How do I connect my smart weather station to the La Crosse View app?
Download the La Crosse View app from the App Store or Google Play, create an account, and follow the on-screen instructions to connect your station to your 2.4GHz Wi-Fi network.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.